Areas of expertise
Service Design, Service Innovation, Services Marketing and Communication, Market and Customer Research
MSc Business & Manufacturing Engineering, Service Science, ZHAW School of Engineering
Philipp started his career as a development engineer at Kistler Group, a global Swiss-based instrumentation and analytics company, before rising to Divisional Service Manager and then to Head of global Service Development.
His consulting focus is on service design, service development and innovation: Crafting innovative service portfolios, establishing service development processes and teams and steering program management. Philipp specializes in the creation of transformative service solutions and delivering tailored insights to clients that redefine Service Excellence.