Areas of expertise
Service Sales Management, Organizational Transformation, Service and Field Service Operations and Performance Management
Engineering Degree (Dipl.-Ing.) in Industrial Electronics, University of Applied Sciences, Wiesbaden
Active as a consultant over 10 years, Harald specializes in helping clients unleash their true service potential combining strategy, operations, process and change management in a holistic business (re-)engineering approach. He has worked with numerous large and medium-sized and large companies in Germany, Europe and around the world in diverse industries, including materials handling, plastics processing, food processing, heavy electrical and mechanical engineering, manufacturing and energy generation.
Previously Harald has been Vice President Service and Modernizations at KONE Elevators and Executive Director Service International at Mannesmann Dematic. He was also Managing Director at Konecranes Germany and a member of the Executive Management Board at AGTA Record.
Edit this area to put in the summary for the post you want to create The increased accessibility of digital technologies is accelerating the shift from product to service led growth strategies. The problem is that many leaders are confused by the jargon and unclear how to leverage these opportunities Intuitively