Benchmarking Industrial Services: A Methodology Outline
![](https://i0.wp.com/www.si2partners.com/wp-content/uploads/2023/10/change-in-railtracks-facilitating.webp?fit=800%2C531&ssl=1)
Benchmarking is a powerful tool for improving performance. In industrial services, it has been underused partly because services are more difficult to benchmark and partly because companies didn’t see a pressing need for it. But as service becomes more of a competitive focal point managements face pressure to up their game and benchmarking is gaining in importance.