We help our clients leverage services to gain competitive advantage, achieve critical business objectives and improve their business.
Services, including after sales services, provide a strategic anchor for many companies in diverse industries, aiming at a mix of maximizing customer loyalty and retention, generating additional revenues and profits from the installed base and defending against lower cost competitors. Now, however, technology is driving powerful shifts, fragmenting demand, transforming how companies operate and interact with customers, while enabling entirely new kinds of offerings: The distinction between products and services is blurring. Digitization is increasingly driving servitization.
We have experience and deep smarts expertise in many industries, ranging from product manufacturing to engineering of systems and plants and from pure-play industrial and technical services to infrastructure, transport systems and energy. We also provide bespoke services to companies active in the new circular and sharing economies and to companies offering technology enabled services, start-ups and investors.
Components and Products Manufacturers
Systems and Plants Suppliers
Industrial and Technical Services
Medical Devices and Technology
Startups and Investors
Circular and Sharing Economy
Project Case Studies
Si2’s Nick Frank interviews Dave Gordon on the service transformation journey he has been on with Rolls Royce Defence’s business.